FAQs
 

Yes. Approved returns are subject to a 2% restocking fee.

Yes. All returns must be reviewed and approved by a customer service representative before being processed.

Returns are accepted within 20 days after the sale has been finalized, provided they meet our approval process.

No. Since our products are crafted by nature, each piece is unique. Installed materials cannot be returned, so we strongly recommend inspecting all products thoroughly before installation.

No. Showroom discounts apply only to products displayed in your dealership showroom. Products used outside the showroom do not qualify, even if pictures are provided.

We will charge the full cost upfront. Once you share pictures of the samples being used in your showroom, we will credit back the discount amount.

Yes. Dealers get 50% off retail pricing for showroom display products.

No, all prices listed exclude shipping.

● Table Top Display — $200.00

● Gift Box — $200.00

● Thin Tile Display — $200.00

Yes. The first set is complimentary. After that, each additional Sample Board costs $8.00.

● Replacement Card for Tower — $4.00 each

● Replacement Concept Board — $10.00 each

$1200.00.

Yes. A set of 24 Concept Boards (12” x 16”) costs $900.00.

Prices vary by size:

● 12” x 12” — $35.00

● 12” x 16” — $45.00

● 16” x 24” — $65.00

● 24” x 24” — $85.00